Privacy Policy
Effective Date: May 20, 2025

1. Introduction
Liberty Communications (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. By using our services, you agree to the practices described in this Policy.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, payment information, and other identifiers.

• Device and Usage Data: IP address, browser type, operating system, access times, and pages viewed.

• Communications: Records of your communications with us, including support inquiries and service-related correspondence.

• Third-Party Information: Information from third-party sources, such as business partners or credit agencies.

3. How We Use Your Information
We use your information to:

• Provide and manage our services (including voice, messaging, internet, and hardware services)

• Facilitate Hardware as a Service (HaaS) equipment leasing and support

• Register and manage 10DLC messaging campaigns

• Improve our website, services, and customer experience

• Communicate with you, including marketing and service-related announcements

• Detect and prevent fraud, unauthorized access, and other unlawful activities

• Comply with legal and regulatory obligations

4. Hardware as a Service (HaaS) Information
If you lease hardware through our HaaS program, we collect and maintain information regarding the equipment assigned to you, including serial numbers, MAC addresses, usage data, and location (for support and recovery purposes).

5. 10DLC Messaging Compliance
When you use our messaging services via 10DLC numbers, we may collect and store:

• Campaign registration details

• Messaging traffic metadata (not message content unless required by law)

• Compliance status and related records
  We monitor and manage this data in accordance with regulatory and carrier requirements.

6. Opt-In and Opt-Out for Messaging Services
We only send marketing or informational messages via SMS/MMS to users who have explicitly opted in.

• Opt-In: You may opt in to receive text messages by signing up through our website, responding with a keyword (e.g., “START”), or checking a consent box during service registration.

• Message Frequency: Message frequency varies based on your interaction with our services.

• Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier.

• Opt-Out: You may opt out of receiving further messages at any time by replying “STOP” to any message you receive.

• Help: If you need assistance or more information, reply “HELP” or contact us at the information provided below.
  We do not sell or share your messaging opt-in data with third parties for marketing purposes.

7. Sharing Your Information
We may share your information with:

• Service providers and vendors who perform services on our behalf

• Telecommunications carriers and aggregators for 10DLC and voice services

• Financial institutions for billing and payment processing

• Legal or regulatory authorities as required by law

• In connection with a merger, sale, or other business transfer
  We do not sell your personal information.

8. Data Security
We implement technical and organizational measures to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:

• Access to your data

• Correction or deletion of your data

• Objection to or restriction of our data processing

• Data portability

• Withdrawal of consent
  To exercise these rights, please contact us using the information below.

10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse some or all cookies. However, disabling cookies may affect site functionality.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Liberty Communications
11990 Grant St, Suite 550
Northglenn, CO 80234
(303) 399-0233
support@libertybts.com