TAPI Integrations:
Wildix TAPI and WebAPI
Integration with Windows and Web applications
W-TAPI IS A SOFTWARE COMPONENT COMPATIBLE
WITH ALL WILDIX PBXS FOR TAPI INTEGRATION.
W-TAPI application allows you to make and monitor the calls
from different Windows applications (Wildix TAPI) or web pages (Wildix Web API).
from different Windows applications (Wildix TAPI) or web pages (Wildix Web API).
WILDIX TAPI
Wildix TAPI includes the basic call functions, such as dial, answer, hang up and additional functionality, such as hold, resume, transfer, conference.
<div><!-- [et_pb_line_break_holder] --> <h3>W-TAPI FEATURES:</h3><!-- [et_pb_line_break_holder] --> <ul class="fa-ul" style="list-style: none;"><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> Multiline (to control multiple users)</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> Functions in LAN and Internet environments</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> Uses a single port 5060 UDP</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> SIP protocol support</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> TSP is compatible with TAPI 2.1 and TAPI 3.0</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> Compatible with Windows XP and superior (32 and 64 bit)</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> Wildix devices are supported</li><!-- [et_pb_line_break_holder] --> </ul><!-- [et_pb_line_break_holder] --></div>
WILDIX WEB API
Wildix Web API integrates with CRM, ERP software, Fias/Fidelio solutions and Web applications. Javascript Telephony API allows you to control the devices connected to the enterprise Wildix PBX.
Wildix Web API offers chat functionality and provides the information on the presence status and activity of the colleagues. Video calls are supported when used in together with Zero Distance application. Wildix Web API turns any web page into an Attendant Console.
<div><!-- [et_pb_line_break_holder] --> <h3>WEB API FEATURES:</h3><!-- [et_pb_line_break_holder] --> <ul class="fa-ul" style="list-style: none;"><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> make a call</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> hang up</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> answer a call</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> put a call on hold and resume</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> record a call</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> perform blind and attended call transfers</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> receive notifications</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> monitor the active calls</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> exchange chat messages with users</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> receive users presence status information and location (geolocation)</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> set up and communicate your own status and location</li><!-- [et_pb_line_break_holder] --> <li style="line-height: 1.7em; padding: 7px 0;"><span class="fa-li" style="color: #f90;"><i class="fal fa-lg fa-check"></i></span> control Wildix devices</li><!-- [et_pb_line_break_holder] --> </ul><!-- [et_pb_line_break_holder] --></div>
